Support

How can we help?

Most answers are below. For anything about your account, write to us. A real person reads every message.

Email support

Write from the email address you signed up with. For trading questions include your MetaTrader login and server, never your password.

We'll never ask for your passwords, private keys or recovery phrases.
We never ask you to send money to a personal wallet. Fee top-ups only go to the address shown in your wallet page.
Our staff never message you first to offer "guaranteed" returns.

What do I need to start?

A real MetaTrader 4 or 5 account at a broker of your choice, with automated trading allowed, and the strategy's minimum balance and leverage.

How long does connecting take?

Usually a few minutes. Your account page shows each step and tells you exactly what to fix if the broker rejects the connection.

When does copying run?

During the published trading sessions (UTC). Between sessions no new trades open, which is the safe time to pause or disconnect.

Can I trade on the account myself?

Please don't open, change or close trades manually on a copied account, and don't withdraw while copied trades are open.

How do I top up my fee balance?

Send USDT on the TRON network (TRC20) to the personal address on your wallet page. It's credited automatically after confirmation.

When can I withdraw rewards?

From $100, once your fees are settled. Every withdrawal is reviewed by our team before it's sent.

I forgot my password.

Use "Forgot password" on the sign-in page. The reset link works once and expires after 30 minutes.

I see a device I don't recognise.

Open Settings, sign that device out, then change your password. That signs out every other device too.

The details behind the service.