Terms of service

1. The service

Smartnero connects your MetaTrader account to a copy engine that mirrors the trades of a strategy you select. Your funds stay in your own brokerage account at all times; Smartnero can't deposit, withdraw or transfer money from it.

Trading takes place during the sessions published on the platform (all times in UTC). Position sizes follow your balance, the strategy's sizing rules and the copy ratio you choose.

2. Eligibility and your account

You must be at least 18 years old and legally able to trade leveraged products where you live. You connect only accounts you own, using their trading password, which is sent once to the copy engine over an encrypted connection and never stored by us.

Keep your Smartnero credentials secret. You're responsible for activity under your account; tell us immediately if you suspect unauthorised access.

3. Your responsibilities while copying

Don't open, modify or close trades manually on a copied account, and don't withdraw funds while copied trades are open. Keep the strategy's minimum balance and leverage; if you don't, copying may be paused or perform differently.

You can pause copying between sessions or disconnect an account at any time. Disconnecting with open positions leaves them for you to manage.

4. Performance fees

For every closed copied trade, a performance fee equal to the strategy's fee rate (currently 30% by default) is applied to the trade's net result. Profitable trades add to the fees you owe; losing trades credit them.

Fees are prepaid in USDT (TRC20) to your fee balance and settle after each session. If your balance is negative when the payment window of 6 hours after a session closes ends, a late fee of 10% of the outstanding amount is added and copying is suspended until the balance is settled.

5. Rewards and withdrawals

Cashback and partner commission are credited to your rewards balance after each session. Rewards can be withdrawn in USDT (TRC20) from $100 after any outstanding fees are settled. Withdrawals are reviewed before they are sent.

6. No investment advice

Smartnero provides technology to copy trades. Nothing on the platform is investment, financial or tax advice, and performance information describes the past only.

7. Liability

Trading involves substantial risk of loss. To the extent permitted by law, Smartnero isn't liable for trading losses, broker or market events, connectivity failures, or decisions you make based on the service.

8. Changes and termination

We may update these terms or the platform's parameters; material changes are announced in advance. We may suspend accounts that breach these terms or present a risk to other users. You may close your account at any time once outstanding fees are settled.

9. Contact

Questions about these terms: support@smartnero.net.